Requirements elicitation is a critical, yet under-appreciated, activity.  A core capability of business analysts, the ability to get the customers…

Apparently, I ticked off Bruce Silver.  In case you haven’t heard of the fellow, as I had not, Bruce is…

In a prior post, I described a process modeling antipattern which I called “Blame the Computer.”  The feedback helped me…

I like point out really nutty ideas, even when a lot of people have spent a lot of time investing…

Whenever you model a business process, it is inevitable that, sooner or later, you will come to an activity that…

We use process models for lots of things.  One is simply to understand the processes we have and to analyze…

In any relationship, it is dangerous for one side to "decide" what the other one wants.  Marriage advisors say things…

I’m going to suggest a minimal way to gather requirements, one that produces a (minimum) requirements document in an iterative…

I have always taken the advice at face value: the "to be" model matters much more than the "as is"…

Gentle reader: can you help me to solve a debate? Introduction Many companies have adopted the practice of capability modeling…