Alternatives to the EPSC Model
The Enterprise Partner Supplier Customer (EPSC) Model sits as a core concept of Enterprise Architecture. It is so much at…
Should Business Architects use the Business Model Canvas at the Program level?
In the Open Group conference at Newport Beach, I listened to a series of presentations on business architecture. In one…
Is Enterprise Architecture accountable for improving customer experience?
A recent experience with poor customer service has got me thinking about the role of EA in addressing customer experience…
The EA Metamodel behind the Business Model Generation
Back when Alexander Osterwalder was first working on the book “Business Model Generation,” I reached out to him to see…