//How BPM does, and does not, support people

How BPM does, and does not, support people

Kudos to Andrea Westernien on her blog about the disjoint between the work that people do and business process automation.

Andrea, who blogs under the title of ‘Policy Based Business blog,’ used eloquent words to capture what I was originally trying to say in my (considerably less eloquent) posts (here and here) on the successes, and failures, of automated business process management. 

My posts were attacked by one BPM analyst, Bruce Silver (here), with a few other bloggers offering their perspectives (example here). Hopefully, many people will take the time to understand this concept by reading Andrea’s well reasoned, and well written, post. 

Andrea also describes a solution that she feels may help.  I have yet to evaluate the solution she cites.

By |2008-09-12T15:21:00+00:00September 12th, 2008|Enterprise Architecture|3 Comments

About the Author:

President of Vanguard EA, an Enterprise Architecture consulting firm in Seattle focused on the Pacific coast of the US. Nick has over 30 years of professional experience in management, systems, and technology. He is the co-author of the influential paper "Perspectives on Enterprise Architecture" with Dr. Brian Cameron that effectively defined modern Enterprise Architecture practices, and he is frequent speaker at public gatherings on Enterprise Architecture and related topics. He coauthored a book on Visual Storytelling with Martin Sykes and Mark West titled "Stories That Move Mountains".

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